Perranuthnoe Holidays Booking Terms & Conditions
Reservations - A booking is only confirmed once Perranuthnoe Holidays have received a deposit – Perranuthnoe Holidays will then confirm your booking in writing. A provisional reservation will be held for 7 days and if they have not received a deposit within this time the reservation will lapse.
Deposit - can be paid by cheque or bank transfer. If a booking is made 6 weeks or more before the holiday starts, a deposit of £100 is payable. The balance is payable not later than 6 weeks before the start date. If your holiday begins less than 6 weeks from the time of booking, the full rent is payable. If the balance payment is not received by the due date, as set out in the confirmation letter, then the guest will lose their booking and the deposit will be forfeit.
Cancellation - In the event of cancellation less than 6 weeks before a holiday begins the whole rent is payable unless we succeed in re-letting. With more than 6 weeks notice, only the deposit will be forfeit.
Cancellation Insurance - traditionally people have not taken out insurance for UK holidays but it is strongly recommended that you do. There is plenty of choice available on the internet
Payment options - Payment can be made by cheque. Alternatively you can pay by bank transfer. Details will be given at time of booking.
Overseas Bookings - Overseas guests may pay in sterling by cheque drawn on a UK bank or by international electronic transfer. Any charges for payments from overseas will be passed on to the guest.
Arrival and Departure - All holidays start and finish on a Friday for The Nest. Holidays start and finish on the agreed day for Morlais. Tenancies commence at 3pm on the first day and terminate at 10am on the day of departure.
Smoking - Both properties are non-smoking.
Linen - Linen is changed between holidays and a change of linen is provided weekly during holidays. Towels are provided but you should bring your own beach towels. Please bring your own linen for cots.
Pets – Sorry, no pets.
Electricity, central heating, fuel for woodburner - Electricity and central heating are included in the rental. A starter pack of firelighters, matches and smokeless fuel is provided for the woodburner in The Nest for a fire on the first evening in the winter months.
Parking – a parking space is available at each property.
The Guests' Obligations - The guest agrees:-
- a. To pay for any losses or damage to the property unless the cost can be recovered under any household insurance held by the owners
- b. To take good care of the property and leave it in a clean and tidy condition on departure. Perranuthnoe Holidays reserve the right to make a charge for extra cleaning if the property is not left in a satisfactory condition. Should Perranuthnoe Holidays be dissatisfied with the condition of the property, they may refuse to take a booking from that guest again.
- c. To permit the owners reasonable access to the property
- d. Not to part with possession of the property, or share it, except with members of the party listed when booking
- e. Not to exceed the total number of people stipulated in the property description
- f. Not to sell or transfer the booking to another party
- g. Not to cause an annoyance or become a nuisance to occupants of adjoining premises
- h. Not to smoke in a non-smoking property
- i. Not to bring a pet to a property
Liability – Perranuthnoe Holidays will not be liable for any act, neglect or default or any other person not within their employ or otherwise under their control, nor for any accident, damage, loss, injury, expense of inconvenience, whether to person or property, which the guest or any other person may suffer or incur arising out of, or in any way connected with the rental unless Perranuthnoe Holidays is responsible. In addition, Perranuthnoe Holidays accept no liability for loss of or damage to the guest's possessions on the owners property or land. Nothing in these conditions excludes or limits the liability of Perranuthnoe Holidays for death or personal injury caused by Perranuthnoe Holidays negligence or for any matter which it would be illegal for Perranuthnoe Holidays to exclude or attempt to exclude their liability.
Breach of Contract - If there is a breach of any of these conditions by the guest or any of their party, Perranuthnoe Holidays reserve the right to re-enter the property and end the holiday and ask the guest and their party to leave. If there is a breach of any of these conditions by Perranuthnoe Holidays, then the guests have the right to end their holiday and leave.
Complaints - All complaints must be notified to Perranuthnoe Holidays as soon as reasonably practicable, as Perranuthnoe Holidays may be required to carry out an on-the-spot investigation followed by remedial action. Guests have a legal obligation to mitigate their loss. If Perranuthnoe Holidays are denied the opportunity of investigating the complaint within a reasonable time or denied the opportunity to put matters right during the holiday, then the guest will waive all rights.
Losses or Damages - You should be aware that you have a legal liability to pay for any damages you may cause to the property during your holiday. We ask all owners to insure the property in respect of the usual risks covered by a building and contents policy and, whilst these policies will vary in detail, the major perils should be covered. However, in certain circumstances, if you should cause any loss or damage by negligence, you could become liable and you would probably not be covered by the personal liability section of your own household policy. Equally, the owner's insurance is unlikely to cover your personal possessions. You would therefore be well advised to check on these points with your insurers and you may find that, providing they are given notice, they will extend your normal cover to include your holiday home.
Law - Any dispute will be governed by the non-exclusive law and jurisdiction of the English Courts.